Assisted Passenger Transport

Mobility-Assisted Private Hire London

Pre-booked private hire for passengers who need additional boarding time, mobility planning or an appropriate accessible vehicle.

Pre-booked private hire for passengers who need additional boarding time, mobility planning or an appropriate accessible vehicle.

Door-to-door support for planned journeys

Passengers with mobility requirements should describe how they travel, whether a folding wheelchair or an accessible vehicle is needed, how much boarding time may be required and whether a companion will travel. This allows the available vehicle and journey plan to be checked before acceptance rather than assumed.

This is non-emergency, non-clinical passenger transport. Tell SwiftLane about walking support, wheelchair or folding-wheelchair requirements, a companion or escort and any access considerations before confirmation so the correct journey plan can be made.

What you can expect

  • Door-to-door planned journeys
  • Non-emergency and non-clinical service
  • Mobility and access details considered before confirmation
  • Companion or escort travel where arranged
  • Affordable quote matched to the real journey

Affordable, clear pricing

Pricing is kept clear and affordable, with the quotation matched to the route, journey time, selected vehicle and any practical support requirements recorded at booking. The quote is tied to the information supplied, so route or timing changes can alter the calculation.

Where a booking confirmation states that the fare is fixed, it applies to the confirmed route and stated conditions. Material changes to route, stops, timing or requirements can require a revised quotation.

Choose the right vehicle and journey details

Vehicle choice matters to both comfort and capacity. Record the real passenger number, luggage volume and any access requirement so operations can confirm an appropriate available option.

Book this journey with SwiftLane

  1. Start with the real collection address.
  2. Add the exact destination and any agreed stop.
  3. Select the service, vehicle and journey time.
  4. Check the calculated price and supplied journey details.
  5. Keep the SwiftLane confirmation for the accepted booking.

Get an assisted journey quote

Frequently asked questions

Is this an emergency medical service?

No. SwiftLane provides planned non-emergency, non-clinical private-hire journeys. Emergencies should use the appropriate emergency service.

Can a companion travel with the passenger?

Yes, where passenger capacity and the journey arrangements allow. Include companion information when requesting the booking.

Can you plan a return journey after an appointment?

Yes. A return can be booked for a known time or discussed where the appointment finishing time is uncertain.

How is the fare calculated?

The quote reflects the route, journey time, selected vehicle and relevant practical assistance requirements.

Explore related SwiftLane journeys