Assisted Passenger Transport
Hospital Transport London
Affordable door-to-door non-emergency hospital transport in London for appointments, return journeys, mobility support and companion travel where arranged.
Affordable door-to-door non-emergency hospital transport in London for appointments, return journeys, mobility support and companion travel where arranged.
Appointment and return-journey planning
Hospital journeys are provided as planned non-emergency, non-clinical transport. Appointment timing, access requirements and return arrangements should be provided before confirmation.
This is non-emergency, non-clinical transport. Appointment time, passenger mobility, companion travel and whether a return is known should be supplied in advance. Where the finishing time is uncertain, the return arrangement should be discussed rather than assumed.
What you can expect
- Door-to-door planned journeys
- Non-emergency and non-clinical service
- Mobility and access details considered before confirmation
- Companion or escort travel where arranged
- Affordable quote matched to the real journey
Affordable, clear pricing
Pricing is kept clear and affordable, with the quotation matched to the route, journey time, selected vehicle and any practical support requirements recorded at booking. This approach keeps the quote linked to the journey rather than to an advertising-only headline fare.
Where a booking confirmation states that the fare is fixed, it applies to the confirmed route and stated conditions. Material changes to route, stops, timing or requirements can require a revised quotation.
Choose the right vehicle and journey details
The requested vehicle should fit the journey rather than simply the headline price. Passenger numbers, luggage, mobility information and practical assistance must be accurate before acceptance.
Book this journey with SwiftLane
- Tell us where the passenger will actually be collected.
- Enter the onward address and requested date/time.
- Choose a suitable vehicle and add luggage or support needs.
- Review the quotation produced for those details.
- Wait for booking confirmation before relying on the journey.
Frequently asked questions
Is this an emergency medical service?
No. SwiftLane provides planned non-emergency, non-clinical private-hire journeys. Emergencies should use the appropriate emergency service.
Can a companion travel with the passenger?
Yes, where passenger capacity and the journey arrangements allow. Include companion information when requesting the booking.
Can you plan a return journey after an appointment?
Yes. A return can be booked for a known time or discussed where the appointment finishing time is uncertain.
How is the fare calculated?
The quote reflects the route, journey time, selected vehicle and relevant practical assistance requirements.